Speed22 | 2017-11-01 13:24:12 UTC | #1
Hi there!
To monitor my operation, I use a standard dashboard, but now I will start a new department and the manage don't need to watch what is happen in the other operation. How can I do this? Because I can create the new department, but all the manager can see all departments and the correct is each manager just have to his own team.
tim.smith | 2017-11-01 15:03:07 UTC | #2
Can you provide some context about your custom application? What APIs are you using to populate your dashboards?
Speed22 | 2017-11-01 15:19:46 UTC | #3
I'm not using API, I'm just using the standard dashboards. It's enough to me by now, but I just need to have different views for each queue. I.E: Fabio has to see the SALES queue and Tim has to see just SUPPORT queue.
tim.smith | 2017-11-01 15:21:16 UTC | #4
Ah, ok. This is the developer forum and is focused on customizations using PureCloud APIs. For product questions, please visit the PureCloud Community Forum (https://community.mypurecloud.com/s/) or open a ticket with PureCloud Support. Thanks!
Speed22 | 2017-11-01 15:23:03 UTC | #5
Oh! Sorry about that. Thanks anyway.
system | 2017-12-02 15:23:17 UTC | #6
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