Raph | 2023-11-29 16:53:16 UTC | #1
Hello all,
I have a question regarding the data model evolution for Reporting and Analytics. We are currently using the views provided with Genesys Infomart schema version 8.5 ( Genesys Engage, on-premise). With those views, we created some custom reports for our users. We also have a project to migrate to Genesys Cloud, where the A3S reporting database is hosted in the cloud, on Snowflake. I would need to be able to map the tables/views from the on-premise solution, to the tabes/view in A3S, so that I can identify what we will need to rework on, reporting-wise. I don't want to rely simply on the table and column names as this can only get me so far. I looked on the net for some kind of documentation, but could not find anything. Can anyone help on this matter? I understand that this will most likely not be a 1-to-1 mapping. Any help will be greatly appreciated.
Regards, Raph
tim.smith | 2023-11-29 17:00:36 UTC | #2
Hello, this forum is exclusively for Genesys Cloud. You can find the Engage community here: https://community.genesys.com/communities/genesysengage?CommunityKey=04e76a4a-2a03-4059-ab66-82e058125372
Raph | 2023-11-29 17:55:21 UTC | #3
Hi Tim,
Thanks for the info and sorry for the inconvenience.
Cheers
system | 2023-12-29 17:55:27 UTC | #4
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This post was migrated from the old Developer Forum.
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