Just for all your information I had to use the following as the block reason
If the "Reason for Block" field requires integer values, you can assign specific numbers to represent different reasons. Here are some examples:
- Spam: 1
- Fraud: 2
- Do Not Call: 3
- Customer Request: 4
- Policy Violation: 5
You can adjust these values based on your organization's specific coding system. Just ensure that each integer uniquely represents a different reason for blocking the phone number. If you have predefined codes, it's best to use those for consistency.
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John Francis
NA
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Original Message:
Sent: 12-02-2024 17:20
From: John Francis
Subject: Data Table
Thanks everyone I think I figured it out and got the block reasons and numbers all put in place correctly and as soon as the call comes in it disconnects.
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John Francis
NA
Original Message:
Sent: 12-02-2024 17:17
From: Anton Vroon
Subject: Data Table
First your key is the first column, that is the lookup value from architect not any column in the table.
Second if you put the input +12345 in architect then +12345 needs to be in the table, if you just have 12345 in the table then +12345 won't match
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Anton Vroon
Original Message:
Sent: 12-02-2024 15:29
From: John Francis
Subject: Data Table
I have got numbers entered in the data table but when it looks at those numbers for blocking the numbers it does not block those numbers. I just blocked the middle 3 numbers. I have used +1207XXX9217 but still it bypasses and goes through the flow to the queue. Is there something I am doing wrong here?
#SystemAdministration
#Telephony
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John Francis
NA
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