Genesys Cloud - Main

Hi Community,

could you please help me to clarify if there is any limit on number of requests to data tables from IVR applications?

I see there is a limitation on number of API requests to datatables, is it same for internal requests from app to table or not?

https://developer.genesys.cloud/organization/organization/limits#architect-datatables

Thanks in advance!

Yes it still applies when looking up a datatable in a flow.

Hi Community,

could you please help me to clarify if there is any limit on number of requests to data tables from IVR applications?

I see there is a limitation on number of API requests to datatables, is it same for internal requests from app to table or not?

https://developer.genesys.cloud/organization/organization/limits#architect-datatables

Thanks in advance!

Thank you @Melissa Bailey! 

Do you know what will happen if we reach that limit? and is there a way to monitor that limit real time?

Yes it still applies when looking up a datatable in a flow.

Hi Community,

could you please help me to clarify if there is any limit on number of requests to data tables from IVR applications?

I see there is a limitation on number of API requests to datatables, is it same for internal requests from app to table or not?

https://developer.genesys.cloud/organization/organization/limits#architect-datatables

Thanks in advance!

Yes it still applies when looking up a datatable in a flow.

Hi Community,

could you please help me to clarify if there is any limit on number of requests to data tables from IVR applications?

I see there is a limitation on number of API requests to datatables, is it same for internal requests from app to table or not?

https://developer.genesys.cloud/organization/organization/limits#architect-datatables

Thanks in advance!

Hi @Melissa Bailey

Do you know how we can check the number of calls per min to the data table ?

Yes it still applies when looking up a datatable in a flow.

Hi Community,

could you please help me to clarify if there is any limit on number of requests to data tables from IVR applications?

I see there is a limitation on number of API requests to datatables, is it same for internal requests from app to table or not?

https://developer.genesys.cloud/organization/organization/limits#architect-datatables

Thanks in advance!

You can look at the usage apis but that won't include lookups from flow.  You can file an idea in aha for tracking with operational events
https://developer.genesys.cloud/devapps/api-explorer#get-api-v2-organizations-limits-namespaces--namespaceName--counts

Hi @Melissa Bailey

Do you know how we can check the number of calls per min to the data table ?

Yes it still applies when looking up a datatable in a flow.

Hi Community,

could you please help me to clarify if there is any limit on number of requests to data tables from IVR applications?

I see there is a limitation on number of API requests to datatables, is it same for internal requests from app to table or not?

https://developer.genesys.cloud/organization/organization/limits#architect-datatables

Thanks in advance!

Hi @Melissa Bailey

Do you know how we can check the number of calls per min to the data table ?

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Vincent Sabolboro
Genesys Cloud SME

Original Message:
Sent: 10-22-2024 12:39
From: Melissa Bailey
Subject: Data tables request limit

Yes it still applies when looking up a datatable in a flow.

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Melissa Bailey
Software Engineer

Original Message:
Sent: 10-22-2024 11:12
From: Vitalii Hetman
Subject: Data tables request limit

Hi Community,

could you please help me to clarify if there is any limit on number of requests to data tables from IVR applications?

I see there is a limitation on number of API requests to datatables, is it same for internal requests from app to table or not?

https://developer.genesys.cloud/organization/organization/limits#architect-datatables

Thanks in advance!

#ArchitectureandDesign

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Vitalii Hetman
Genesys Professional Services Engineer
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