Adrian_Santamaria | 2022-01-20 16:35:15 UTC | #1
Hello!
Is there any way to delete a learning module? I haven't seen how to do it using the UI, and when I try to do it using the API, it says:
Cannot delete a published and non-archived learning module
I haven't seen any way to archive the modules either.
Adrian_Santamaria | 2022-01-21 11:36:10 UTC | #3
Hello Stephen
Sorry, but I cannot access that explorer, as it redirects me to login.mypurecloud.com, and I do not have a Genesys Cloud account on that region.
I cannot see those methods neither in the API documentation nor the API explorer.
anon31251656 | 2022-01-21 11:46:34 UTC | #4
Hi Adrian, Sorry for the confusion. Functionality for Archiving and Unarchiving modules from the UI is coming soon. The team are working on adding the ability to reset and re-assign modules at the moment, and will then work on archive and unarchive straight after that.
The APIs that Stephen mentioned are currently considered unstable and not publicly available - as they are part of our early development work.
Hope this helps, Steve
Adrian_Santamaria | 2022-01-21 12:21:10 UTC | #5
Hello Steve. Are there any ETA for this?
anon31251656 | 2022-01-21 13:51:18 UTC | #6
I don't have a date to share at the moment.
The Features Coming Soon page is a good place to keep informed about what's going to be released next. (https://help.mypurecloud.com/features-coming-soon/
Steve
system | 2022-02-21 13:51:33 UTC | #7
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