awaken_andy | 2020-04-14 22:43:59 UTC | #1
Intermittently when trying to delete a custom role that was created by a premium app, the role states it has been deleted and toast presents saying it was successful but it remains in the interface for minutes later and eventually dissappears. An example role is GUID: d86bf215-4cdd-4368-aa1e-553365813f50 which was deleted on several occassions via the roles interface and each time it presented the success notification on screen with a response on 200 but failed to remove from view.
When the role was then edited to change its name, an error was presented stating "No such role d86bf215-4cdd-4368-aa1e-553365813f50".
I have created a .har showing the successful network response for the deletion: [REMOVED]
tim.smith | 2020-04-14 22:43:03 UTC | #2
Please open a case with Genesys Cloud Care for issues with the base product and UI. This forum is for discussion surrounding the API and implementing customizations.
tim.smith | 2020-04-14 22:45:50 UTC | #3
@awaken_andy the file you posted contains access tokens. Access tokens must be handled like passwords and should never be shared with anyone or published anywhere. Please take steps to secure the user's account immediately as your user and org may have been compromised.
awaken_andy | 2020-04-15 05:14:08 UTC | #4
Please feel free to delete this topic
system | 2020-05-16 05:17:48 UTC | #5
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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