We have recently deployed the desktop client to several thousand agents. Our deployment was a push to the agents so they have Very little config to do. The agents are now receiving notice there is a new version of the desktop client. We control the users workstations and don't allow them to upgrade on their own. I believe there is a registry setting we can configure to turn this notification off. I don't see anything in the Admin guide. Can someone please provide the config setting we can push our agents workstations along with our Citrix builds?
#Omni-ChannelDesktop/UserInterface------------------------------
Mark Pierson
Ally Financial
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