Genesys Cloud - Main

We have recently deployed the desktop client to several thousand agents.  Our deployment was a push to the agents so they have Very little config to do. The agents are now receiving notice there is a new version of the desktop client.  We control the users workstations and don't allow them to upgrade on their own.  I believe there is a registry setting we can configure to turn this notification off.  I don't see anything in the Admin guide.  Can someone please provide the config setting we can push our agents workstations along with our Citrix builds?
#Omni-ChannelDesktop/UserInterface

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Mark Pierson
Ally Financial
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Mark,

There key is here:  HKEY_CURRENT_USER\SOFTWARE\Genesys\Genesys Cloud\WinSparkle

There is a Check for Updates you set to 0

Is that what you are looking for?

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Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
https://www.Avtex.com
https://RobertWC.Blogspot.com
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