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Development and Feedback Assessments - Choose All Answers That Apply

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  • 1.  Development and Feedback Assessments - Choose All Answers That Apply

    Posted 10-13-2023 13:39
    No replies, thread closed.

    When creating an assessment in the development and feedback module, is there a way to set up a question for Agents to choose all answers that apply?


    #Unsure/Other

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    Jami Ritter
    CallForce, LLC DBA Reach
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  • 2.  RE: Development and Feedback Assessments - Choose All Answers That Apply

    Posted 10-15-2023 23:36
    No replies, thread closed.

    No, but like any good standardized test, you give them points for the right answer, even if they are all right.   Just make sure you state "choose the most correct answer". 



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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