No, but like any good standardized test, you give them points for the right answer, even if they are all right. Just make sure you state "choose the most correct answer".
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.comhttps://www.ttecDigital.comhttps://RobertWC.Blogspot.com------------------------------
Original Message:
Sent: 10-13-2023 13:38
From: Jami Ritter
Subject: Development and Feedback Assessments - Choose All Answers That Apply
When creating an assessment in the development and feedback module, is there a way to set up a question for Agents to choose all answers that apply?
#Unsure/Other
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Jami Ritter
CallForce, LLC DBA Reach
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