DanielaZulueta | 2021-04-08 20:22:36 UTC | #1
Hi, how are you?
Something strange is happening to me when creating a campaign and associating a contact list by api.
For example, the contactList has 6904 records. Then, when creating the campaign by api and associating this contactList, the campaign is left with 2935 records, losing many records... Why?
But if create a campaign by GUI with the same contact list of 6904 records, if create it with that amount of records.
Now we have another even rarer case.
You are associating the contactList to the campaign with random records.
Jerome.Saint-Marc | 2021-04-09 12:40:05 UTC | #2
Hello,
Please open a case with Genesys Cloud Care to investigate this issue. Customer data cannot be investigated via the forum.
Regards,
DanielaZulueta | 2021-04-09 13:02:42 UTC | #3
Yes, I already have an open case. I always use the forum because I have a better answer.
Thank you.
system | 2021-05-10 13:02:43 UTC | #4
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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