AdrianRodriguezVar | 2024-01-05 12:26:25 UTC | #1
Hello everyone.
Reviewing the metrics of my service I notice that in some cases, if I look for the call made to one of our customers filtering by DNIS, it does not show the total of calls actually made.
If I use the sessionDNIS filter, it does show all the dials. In principle I am aware that a DNIS can change in the sessionDNIS attributes if for example, there was a transfer, but this is not the case.
Can anyone tell me why this happens? Has it ever happened to you?
Thank you.
system | 2024-02-04 12:26:48 UTC | #2
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