Set it as mandatory, time-boxed, with a time of 1 second.
The call will get wrapped up with an auto-disposition, but you won't care about that as you aren't using them ;-)
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Paul Simpson
Eventus Solutions Group
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Original Message:
Sent: 03-01-2023 10:57
From: Jose Cembellin
Subject: Disable after call work window
Is there any way to disable the after call windows after a call? We don't need to enter any code after the interaction. Even with the setting in "optional" the agent must click "done" to receive next call.
#PlatformAdministration
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Jose Cembellin
Aryse Comunicaciones S.L.
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