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Disable Hold Your Place In Line 30 minutes before end of business day

  • 1.  Disable Hold Your Place In Line 30 minutes before end of business day

    Posted 06-05-2025 19:16

    Zach_Last | 2024-06-07 17:12:58 UTC | #1

    Our company offers the ability to hold your place in line(Callback) while waiting in Queue. However we are looking to turn off this being offered 30 minutes before close of business. Is this something that can be solved with the Evaluate Schedule and a Specific Schedule Evaluation Setting? Unsure of what the correct format would be if the schedule normally closes at 8pm EST, so we'd love to change the flow options at 7:30pm EST.


    MelissaBailey | 2024-06-07 18:16:09 UTC | #2

    Instead of using the default Current datetime, use specific with an adjusted time. For example

    AddMinutes(GetCurrentDateTimeUtc(), 30)


    Zach_Last | 2024-06-07 20:44:33 UTC | #3

    Thank you! Was as easy as that :raised_hands:


    system | 2024-07-08 20:45:12 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 26667