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  • 1.  Disable IVR Recording

    Posted 06-05-2025 19:19

    Eduardo_Solano | 2018-06-20 18:18:48 UTC | #1

    Customer dont want to record IVR calls, only when agent hangup the call.

    Is it possible?


    Jason_Mathison | 2018-06-20 18:41:48 UTC | #2

    Hi Eduardo,

    Like the other question that you recently asked, this would be better off being asked in the Genesys PureCloud community forum.

    --Jason


    system | 2018-07-21 18:41:49 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 3041