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  • 1.  disable the Transfer button so that the preview call cannot be transferred

    Posted 08-23-2024 08:41
    No replies, thread closed.

    We have several preview campaigns and after testing them the client asked us if we could disable the Transfer button so that the preview call cannot be transferred. Is this possible? Thank you very much


    #Outbound

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    Ana Martin
    Sabio Ibérica, S.A.
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  • 2.  RE: disable the Transfer button so that the preview call cannot be transferred
    Best Answer

    Posted 08-25-2024 23:41
    No replies, thread closed.

    Just stumbled on this entry, refer below.

    https://community.genesys.com/discussion/hide-the-transfer-button

    regards

    Fegy Simon



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    [Fegy] [Simon]
    [TAM][Genesys]
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  • 3.  RE: disable the Transfer button so that the preview call cannot be transferred

    Posted 08-26-2024 04:19
    No replies, thread closed.

    thank yoy very much

    regards



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    Ana Martin
    Sabio Ibérica, S.A.
    ------------------------------