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Displaying Multi page Script in Agent window

  • 1.  Displaying Multi page Script in Agent window

    Posted 06-05-2025 19:16

    HanumanthaRao_Muvva | 2024-04-19 14:06:06 UTC | #1

    Hi, when we have multiple pages in Script, noticed only the Home page is displaying in agent window. is there a way to display all pages in script in agent window (like shown in below picture)? I can see this in preview option in Script configuration window but not displaying to agent.

    Below is my expectation. displaying the script pages like tab1 , tab2 , tab3 . ( please suggest if we have any solution other than adding buttons with page change script action)


    Ebenezer_Osei | 2024-04-23 20:01:54 UTC | #2

    Hi,

    The developer forum is specific to API usage and customizations. I recommend you post your question in the Genesys Cloud Community Forum.

    Best


    Artur_Dishunts | 2024-05-22 05:59:20 UTC | #3

    There is only script action that you mentioned. You can try to replicate tebs in script , by adding a horizontal container on top of each page and inside each container you can add buttons or Links(they also support actions) This will be like a work around....


    system | 2024-06-22 05:59:35 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 25825