Hello Vinod,
Genesys Cloud has a native video chat option that lets you hold video conferences with people in your org. More information
here.
If you are looking for functionality that is similar to Zoom or Microsoft Teams, it is not natively available but these tools can be integrated. Be interested to know your use case surrounding this ask.
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Nico Feliciano
Genesys - Employees
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Original Message:
Sent: 10-19-2022 10:21
From: Vinod Kumar Gajjela
Subject: Do Genesys Cloud has Video chat feature?
Hello,
Do Genesys Cloud has Video chat feature? If yes, Can you please share documentation link?
Thanks
#ArchitectureandDesign
#Implementation
#Unsure/Other