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  • 1.  Do the physical Edges will continue working after rich the end of support day?

    Posted 01-28-2026 12:15
    No replies, thread closed.

    Hi everyone,

    I wonder if the physical Edges will continue working after rich end of support day? Does anyone know this behavior?

    regards,


    #Telephony

    ------------------------------
    JORGE LOPEZ
    PRESALES
    ------------------------------


  • 2.  RE: Do the physical Edges will continue working after rich the end of support day?
    Best Answer

    Posted 01-28-2026 12:47
    No replies, thread closed.

    Hello Jorge, 

    Are you talking about the warning on this page? With the depreciation on Dec 1 2026? Just want to make sure I am digging into the right thing. 

    Cheers,



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    Cameron
    Online Community Manager/Moderator
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    Original Message


  • 3.  RE: Do the physical Edges will continue working after rich the end of support day?

    Posted 01-28-2026 13:01
    No replies, thread closed.

    Hi Cameron,

    Yes that´s correct, I want to know what will hapen after that day deprecation for the physical Edges (Genesys hardware solution).

    Still we have some customers that is using and we think they going to use those Genesys Edge appliances after deprecation day.

    regards,



    ------------------------------
    JORGE LOPEZ
    PRESALES
    ------------------------------

    Original Message


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