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  • 1.  Don't find menu to assign DID numbers

    Posted 05-29-2018 13:17
    No replies, thread closed.
    Hello,

    I want to assign DID number to the Call flow,, but I cannot find (IVR Routing) menu under Telephony..
    Before i can do this, but now this menu was disappeared, I already checked all role/permission are correct

    do you have any idea what happens and how we can assign DID number under Telephony menu ?

    Thank you in advance


  • 2.  RE: Don't find menu to assign DID numbers
    Best Answer

    Posted 05-29-2018 14:02
    No replies, thread closed.
    It moved.  Now it's Call Routing under the Routing section.



    ------------------------------
    Melissa Bailey
    Genesys - Employees
    ------------------------------



  • 3.  RE: Don't find menu to assign DID numbers

    Posted 05-30-2018 03:17
    No replies, thread closed.
    Thank you Melissa
    Sorry, I didn't see it, I think it was changed after the last updates of the Edges

    Many thanks for your help