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Dual channel or text enabled voice Toll Free Number

  • 1.  Dual channel or text enabled voice Toll Free Number

    Posted 06-05-2025 19:15

    KellynDuBois | 2023-05-25 17:33:17 UTC | #1

    Is it possible to have an inbound voice toll free number that potentially could receive text messages? In the event a text is received on the inbound voice TFN we just want to send an auto-response to contact us another way.

    Other than what needs to happen on the back end, I'm not sure how to recognize that a text came into a voice flow and transfer to a message flow - is there an API for that?

    Does the Inbound voice TFN have to be registered for messaging verification?


    system | 2023-06-25 17:33:59 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 20128