No, you cannot call Schedules dynamically from an Architect call flow.
The Call Route configuration
is how you designate the schedules and call flows to use based on DNIS.
------------------------------
George Ganahl CCXP, GCA
Principal Technology Consultant
Genesys
------------------------------
Original Message:
Sent: 04-23-2019 12:48
From: Charaf Eddine Chemlal
Subject: Dynamic schedules
Hello,
I would like to know if I could load opening hours based on the DNIS, so I can play wave messages according to the time ?
(Is there a way to call Schedules dynamically from architect call flow ?)
Regards,
#ArchitectureandDesign
#Implementation
#Integrations
#PlatformAdministration
------------------------------
Charaf Eddine Chemlal
Dimension Data France
------------------------------