Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.
  • 1.  Edge update not available on announced date

    Posted 09-13-2018 08:13
    No replies, thread closed.
    I have noticed that manual updates is not always available even if it's says so in the release notes. Latest version should have been available from yesterday but all my Edges still has the old version and the update icon is not there. 





    ------------------------------
    Tobias Zackrisson
    Elkjop Nordic
    ------------------------------


  • 2.  RE: Edge update not available on announced date

    Posted 09-13-2018 08:23
    No replies, thread closed.
    We have noticed this in the past too.

    ------------------------------
    Angelia Harper
    Avtex
    ------------------------------



  • 3.  RE: Edge update not available on announced date

    Posted 09-13-2018 12:14
    No replies, thread closed.
    The software release was delayed at the last minute (sorry, I don't know the reason), and should be available today/tonight (depending on region).

    ------------------------------
    George Ganahl
    Principal Program Manager
    Genesys
    ------------------------------