Taras | 2020-01-21 21:54:43 UTC | #1
Hi,
Is there any API to validate agent input before sending email back to client? For example if email body or attachments contains sensitive data to restrict sending it back to client.
Is it possible to rout Purecloud email replies to third party email SMTP providers?
Thanks.
tim.smith | 2020-01-22 17:28:48 UTC | #2
Taras, post:1, topic:6934
Is there any API to validate agent input before sending email back to client?
Not if you're using the PureCloud UI to create the email. If you're handling authoring the email in your own app, you can apply whatever validation you like before you make the API request to send the email.
Taras, post:1, topic:6934
s it possible to rout Purecloud email replies to third party email SMTP providers?
No, but you can share your use case on the idea here: https://purecloud.ideas.aha.io/ideas/CLDIG-I-463
Becky_Powell | 2020-01-22 20:45:18 UTC | #3
Hi Taras,
3rd party SMTP support for outbound emails is coming later this year. You can follow this topic in our ideas portal for updates and status changes.
Thanks, Becky
system | 2020-02-22 20:45:20 UTC | #4
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 6934