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  • 1.  email from chat flow

    Posted 12-09-2020 03:31
    No replies, thread closed.
    Hi everyone,

    we are looking for a solution to send an email from a chat flow. Has anyone done that already? and what email service did you use?

    Use case: the customer places an order via chat bot and we would like to send a confirmation email

    thanks for any tips :-)
    #DigitalChannels

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    Kathrin Herrmann
    InfinIT.cx GmbH
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