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When loading dialer using embeddable framework, we have a callback option in the dialer. When clicked it pops out a window as shown in attached image. Is there any way to hide the contact number that is visible in the callback window in dialer.



Thanks in advance.

Hi,

I haven't tested it but I'm assuming setting enableConfigurableCallerID to false would remove the option.
It's supposed to be false as default unless you have it set to true in your framework.js file.

http://developer.genesys.cloud/platform/embeddable-framework/configMethods/settings

When loading dialer using embeddable framework, we have a callback option in the dialer. When clicked it pops out a window as shown in attached image. Is there any way to hide the contact number that is visible in the callback window in dialer.



Thanks in advance.