Genesys Cloud - Developer Community!

 View Only

Sign Up

  • 1.  Embeddable Framework Script Button is not working in Iframe

    Posted 2 days ago

    We have our own Embeddable Framework desktop that we utilize, however we are unable to get the script button working inside of the normal Iframe.   Does using the Script button in the Embeddable Framework require popups to be allowed or can it still be used inside of the Iframe


    #EmbeddableFramework

    ------------------------------
    Kevin Weier
    Principal Architect | Global Cloud Telephony, Foundever
    ------------------------------

    Attachment(s)

    txt
    d77cebae.staging.innso.io-1769161722726 (full call).txt   204 KB 1 version
    txt
    d77cebae.staging.innso.io-1769161948663 (only the error).txt   85 KB 1 version


  • 2.  RE: Embeddable Framework Script Button is not working in Iframe

    Posted 2 days ago

    Good Day Kevin

    From what I can see on the resource center, it mentions that popup blocker should be turned off in your browser

    https://help.genesys.cloud/articles/administrator-requirements-for-the-genesys-cloud-embedded-clients/

    Also if the Oauth client has the following permissions assigned

    Regards



    ------------------------------
    Stephan Taljaard
    EMBEDIT s.r.o
    ------------------------------

    Original Message


  • 3.  RE: Embeddable Framework Script Button is not working in Iframe

    Posted 10 hours ago

    Could this text in the log be relevant?

    Blocked opening '' in a new window because the request was made in a sandboxed frame whose 'allow-popups' permission is not set.


    ------------------------------
    Junji Sawada
    Senior Software Engineer, Team Lead
    ------------------------------

    Original Message


Related Content