Genesys Cloud - UI New Features

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

Embedded client (chrome extension) with Multipanel

  • 1.  Embedded client (chrome extension) with Multipanel

    Posted 07-17-2025 03:22

    Hi,

    Is it possible to show the "Profile" tab (with the "external contact" information about the caller) to the agent who uses the "embedded client" (for example ", Chrome Extension")



    ------------------------------
    Yvgeni Liberman
    Solutions Architect

    Mobile +972 52-6344414
    Voice +972 3-9281514
    e-mail yvgeni_new@itnavpro.com
    ------------------------------


Related Content