joemorel | 2020-08-13 20:44:46 UTC | #1

When attempting to use the /outbound/contactlists/.../contacts/bulk API endpoint, we are always getting an empty array returned. Even through the API explorer:

But if we use the individual contact API endpoint:

/api/v2/outbound/contactlists/{contactListId}/contacts/{contactId}

We successfully are able to retrieve the contact...and the contactListId and contactId in question are identical. Any ideas?

joemorel | 2020-08-13 20:45:24 UTC | #2

I was only allowed to attach one image, so here's a screenshot of the result from the second API call:

tim.smith | 2020-08-18 14:53:10 UTC | #3

Please open a case with Genesys Cloud Care to investigate the missing data.

system | 2020-09-18 14:53:10 UTC | #4

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This post was migrated from the old Developer Forum.

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