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Episode 20 - WEM AI-Forecasting and Scheduling

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  • 1.  Episode 20 - WEM AI-Forecasting and Scheduling

    Posted 07-30-2021 11:41
    Edited by Matt Lawson 08-16-2021 14:59
    No replies, thread closed.
    Genesys Cloud WEM – AI Forecasting & Scheduling now available! Genesys Cloud 3 users can now enjoy some new Forecasting and Scheduling features that our new friend Jeff walks us through.

    Later, Marcela and Mitch join us to share some upcoming events, contest and Genesys Labs updates. 

    Episode Breakdown:

    WEM AI-Forecasting & Scheduling Demo - 4:03
    Upcoming AMA Event - 21:30
    Ideas Lab Highlights and Contest - 27:03

    #PureCloudQAEpisode

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    Matt Lawson
    Genesys - Employees
    Online Community Manager
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