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Error creating articles in KB to use in web messaging

  • 1.  Error creating articles in KB to use in web messaging

    Posted 06-05-2025 18:37

    rtomas | 2024-03-13 16:40:47 UTC | #1

    Hi guys!

    I was able to create a KB, but when i try to create articles i get this errors:

    Maybe some permission is missing, but i don't know which one... any help?


    tim.smith | 2024-03-13 16:45:56 UTC | #2

    For questions and issues using the base product, please open a case with Genesys Cloud Care or visit the Genesys Cloud Community Forum. This forum is specific to API usage and customizations.


    system | 2024-04-12 16:46:48 UTC | #3

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 25175