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Error Creating WebRTC phone with API - WebRTC User already assigned

  • 1.  Error Creating WebRTC phone with API - WebRTC User already assigned

    Posted 06-05-2025 18:21

    Dewald_Smit | 2022-01-26 19:58:06 UTC | #1

    Trying to create a WebRTC phone but I keep getting this error: "message": "A web rtc phone has already been assigned to this user.", "code": "bad.request", "status": 400,

    This is a brand new user with no WebRTC Phone assigned.

    Has anyone else seen this before?

    Below is the API call I used: { "name": "Test3Phone", "division": { "name": "Test" }, "site": { "id": "a7a44643-a224-414a-a943-b30026a31c0b" }, "phoneBaseSettings": { "id": "5ba9a72d-dfbc-42cc-a9bb-08bbaf857ce0" }, "lines": [ { "name": "Test3Phone1", "lineBaseSettings": { "id": "6e2fc59b-b891-4642-b7d8-df7986e5fbdf" }, "properties": { "stationlabel": { "value": { "instance": null } }, "stationlineLabel": { "value": { "instance": "Test3Line" } }, "stationlineKeyPosition": { "value": { "instance": 0 } } } } ], "webRtcUser": { "id": "b6e52b16-0e4c-4eca-ab5b-aaea711f795a" } }


    Dewald_Smit | 2022-01-28 05:55:52 UTC | #2

    Issue resolved. I was using the Core AWS site ID and not the linked site ID.


    system | 2022-02-28 05:56:14 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 13342