Genesys Cloud - Main

 View Only

Sign Up

  • 1.  Error Handling Strategy

    Posted 6 hours ago

    Hi Community,

    How do you usually implement error handling in Architect?

    For example:

    • Data Actions timeout
    • Invalid API responses
    • Empty variables
    • Unexpected customer input

    Do you create a centralized error task or handle each scenario individually?

    Looking forward to learning from your experience.


    #ArchitectandDesign

    ------------------------------
    Fausto Brito
    ------------------------------