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  • 1.  Evaluating Interaction Duration

    Posted 01-20-2026 09:12
    No replies, thread closed.

    Hi All

    I am looking for a way for our coaching team to be able to see how long their evaluators spend evaluating interactions? 

    Is there a way to do this?

    Thanks

    Shauna


    #Reporting/Analytics

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    Shauna Gibson
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  • 2.  RE: Evaluating Interaction Duration
    Best Answer

    Posted 01-20-2026 10:28
    No replies, thread closed.

    Hello Shauna,

    While our system does track various evaluation metrics, it currently does not provide that specific bit of data. I would recommend that you submit a feature request in our Product Ideas Lab. 



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    Jason Kleitz
    Online Community Manager/Moderator
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