This is how it has always been, it is wrong in my opinion, and only those with the Quality > Evaluation > Edit permission should show as evaluators.
You can see the list of evaluators in Admin > Quality Admin > Evaluators
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Bruce Dunn
Department of Technology & Information
State of Delaware
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Original Message:
Sent: 04-05-2024 02:16
From: Mikaylah Smith
Subject: Evaluation Activity - All Users Showing Under Evaluator Name
Not sure if this is normal behaviour or not, but all of our users are showing under the Evaluation Activity heading in the Overview (Evaluations) menu.
It seems as though this should only be the users with permission to evaluate interactions
Users have: Quality>Evaluation Forms>View, Quality>Evaluation>EditAgentSignOff, Quality>Evaluation>Participate, Quality>Evaluation>View.
Any ideas?
#QualityManagement
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Mikaylah Smith
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