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  • 1.  Evaluation Form Editor - cannot save

    Posted 10-21-2018 19:46
      |   view attached
    No replies, thread closed.
    Hi,
    I have Quality Administrator permissions.
    I'm trying to create a new evaluation form after having had success with one previously. (We just starting using PureCloud 2) . However, I'm unable to "Save" the evaluation and I've tried many times. (see screenshot) Has anyone experienced this? Anyone know how to fix this? 

    Thanks! 

    thumbnail image


    ------------------------------
    Marc Moynan
    Canadian Dealer Lease Services Inc
    ------------------------------


  • 2.  RE: Evaluation Form Editor - cannot save

    Posted 10-22-2018 02:22
    No replies, thread closed.
    Hi Marc,

    I see from the screen shot that you haven't added anything to the Evaluation Form. Once you have given the Evaluation a Name and added at least one Question Group and One Question the 'Save' button should become active.


    ------------------------------
    Craig Stevenson
    https://www.linkedin.com/in/craig-stevenson-contact-centre-cx-specialist-b5249996/

    QPC UK
    https://www.linkedin.com/company/qpc/
    ------------------------------



  • 3.  RE: Evaluation Form Editor - cannot save

    Posted 10-22-2018 08:16
    No replies, thread closed.
    For some reason, the system was not allowing me to save even after I had entered Question Groups and Questions. However, everything is fine this morning. 

    Thanks for your fast reply!

    ------------------------------
    Marc Moynan
    Canadian Dealer Lease Services Inc
    ------------------------------

    Original Message


  • 4.  RE: Evaluation Form Editor - cannot save

    Posted 12-20-2019 05:35
      |   view attached
    No replies, thread closed.


    ------------------------------
    Morris Mbae
    BRITAM
    ------------------------------



  • 5.  RE: Evaluation Form Editor - cannot save

    Posted 02-14-2020 17:39
    No replies, thread closed.

    i'm having the same issue

    i tried with different browsers with no luck.

    i was in the middle of training the client how to make evaluation forms and this issue appeared.

    is there a fix or workaround for this? 



    ------------------------------
    Mariano Martinez
    Interaxa S.A.
    ------------------------------

    Original Message


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