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  • 1.  Evaluator Comments with a report

    Posted 11-20-2024 12:07
    No replies, thread closed.

    Hi,

    With the report "Evaluation Reports" we can see et export the Agent Comments. Do you know if it's possible to see and export  the Evaluator Comments on a report? 

    I know it is possible to do it with APIs.

    Regards


    #QualityManagement
    #Reporting/Analytics

    ------------------------------
    Romuald Goux
    Delivery Engineer
    ------------------------------


  • 2.  RE: Evaluator Comments with a report
    Best Answer

    Posted 11-20-2024 12:55
    No replies, thread closed.

    Hello Romuald, 

    I don't know of a way to do this in the UI. I think utilizing the API's would be the best way. 

    Cheers, 



    ------------------------------
    Cameron
    Online Community Manager/Moderator
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  • 3.  RE: Evaluator Comments with a report

    Posted 11-21-2024 05:28
    No replies, thread closed.

    Hi Cameron,

    Thanks for the confirmation. I will work on the APIs.

    Regards,



    ------------------------------
    Romuald Goux
    Delivery Engineer
    ------------------------------