Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Evaluator Report

    Posted 05-23-2024 11:06
    No replies, thread closed.

    Hi there!

    Is there a way to run a report specifically for evaluators? I'd like to see how many evaluations have been completed per evaluator, but have only seen evaluations for agents. 


    #Reporting/Analytics

    ------------------------------
    Caitlyn Petrousek
    eFinancial, LLC
    ------------------------------


  • 2.  RE: Evaluator Report
    Best Answer

    Posted 06-26-2024 00:38
    No replies, thread closed.

    If you go to the Performance then Evaluations

    You will be presented with the Evaluator Activity View:

    As for other pretty pictures, the data is there and here is an example we produced in Power BI for one of our clients using Ttec Insights:



Related Content