Hello everyone,
On the Evaluators page (Admin in the old UI, Conversation Intelligence in the new UI), we sort our evaluators with a created Evaluator Group. If any of the evaluators are clicked to look at their individual page, we are unable to go back to the Evaluators page without having to reset the view altogether. We also cannot drag the Evaluators name to a new tab to be viewed. Is this a known bug, or is there another way to navigate this page without constantly having to recreate the view?
- Daniel
#QualityEvaluations------------------------------
Daniel Robinson
Contact Center Systems Coordinator
------------------------------