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Exact match search on Knowledgebase Article Content

  • 1.  Exact match search on Knowledgebase Article Content

    Posted 03-24-2025 22:08
    Edited by Holly Ferris 03-25-2025 15:32

    We have a requirement to develop a custom app to search and replace the Knowledgebase article unique keywords/phrases.

    Our developer has tried '/api/v2/knowledge/knowledgebases/{{knowledgeBaseId}}/documents/search', however, this search is based on 'any match' not 'exact match'

    Is it possible to achieve 'exact match' search using the above API?

    What other alternative options available or any other APIs support this feature for Knowledgebase search?

    Thanks


    #PlatformAPI #Integrations #knowledgebase

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    Holly Ferris
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