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  • 1.  Expired enrollments

    Posted 10 days ago

    Hello people,

    I would like to ask if there is any possibility to Re-enroll to some courses that have been expired without completing. And how long does each course last once it has started?

    Thanks in advance.


    #Training

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    DANAIL KUTULEV
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  • 2.  RE: Expired enrollments

    Posted 9 days ago

    Hello Danail, 

    Based on my experience, I had a Beyond subscription about three years ago and recently purchased it again. I had to re-enroll in the e-learning courses that I were previously enrolled.

    When I enrolled this time, the courses showed an expiration date of one year from the enrollment date.

    If you're referring to instructor-led training, this enrollment does not expire, so you'll need to go to My Dashboard in the Beyond page, locate the training in the Your Enrollments container, and cancel your enrollment. Then, when you open the course page again, you'll see the available dates for upcoming training sessions and can enroll.

    I hope this helps!

    If you still have any questions, please let me know, and I'll do my best to help.



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    Camila Meneghini
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  • 3.  RE: Expired enrollments

    Posted 4 days ago

    I am also having similar issue and not getting this option to Unenroll the course.

    Is there any other suggestion for this please.



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    Arpit Arora
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  • 4.  RE: Expired enrollments

    Posted 4 days ago
    Just email the Genesys Education Team at education@genesys.com, and they will be able to remove you from the course.


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    Paul Kendrick
    Tech Expert
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  • 5.  RE: Expired enrollments

    Posted 4 days ago

    Thanks Paul !



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    Arpit Arora
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