Genesys Cloud - Main

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

Export feature of "user and assigned role/privilege configuration data"

  Thread closed by the administrator, not accepting new replies.

  • 1.  Export feature of "user and assigned role/privilege configuration data"

    Posted 03-08-2017 04:25
    No replies, thread closed.

    It seems that current purecloud web portal does not support the feature above.Our customer is requesting us to provide such a feature which makes administrator manage user/agent more easily.Are there any plan to support this kind of feature?It is preffereable to support export feature with csv format.

     

    Regards,



  • 2.  RE: Export feature of "user and assigned role/privilege configuration data"

    Posted 03-08-2017 17:39
    No replies, thread closed.

    Yoshioka-san, there is no plan that I am aware of to create such an export to .csv.

     

    The Developer Center does have information regarding the Public API calls to get the Roles associated with a specific User:

    https://developer.mypurecloud.com/api/rest/v2/users/index.html#getUsersUserIdRoles

     

    Or, you can use one of the API SDKs to get a list of users, then iterate through that list to get the Roles for each user, and write the results to a .csv file. The Python methods are listed at https://developer.mypurecloud.com/api/rest/client-libraries/python/latest/UsersApi.html and the other SDKs are documented in the same section of the Developer Center.



Related Content