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  • 1.  Export script into a visual preview outside of Genesys?

    Posted 14 days ago

    I have a very large script (screen pop) that is currently around 360 pages. Is there a way to preview it visually (like a PDF/screenshots) outside of Genesys? I was hoping to avoid just going into preview mode and screen shooting each page.


    #Other

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    Patrick Mahaffay
    Call Center Applications Support Specialist
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  • 2.  RE: Export script into a visual preview outside of Genesys?
    Best Answer

    Posted 14 days ago

    Hello Patrick,

    Are you able to export the script? You can try this by clicking Menu > Digital and Telephony > Interaction Assets > Scripts. Once you find it in the Script list, are you able to click Export ?



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    Jason Kleitz
    Online Community Manager/Moderator
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  • 3.  RE: Export script into a visual preview outside of Genesys?

    Posted 13 days ago

    Hi Jason,

    I am able to export the script and open it to see the code, but I was wondering if there was a way to render it visually so I can show someone not in Genesys what it looks like. 



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    Patrick Mahaffay
    Call Center Applications Support Specialist
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    Original Message


  • 4.  RE: Export script into a visual preview outside of Genesys?

    Posted 13 days ago

    Hello Patrick,

    Once you have script in preview mode, you can use your web browser's built-in print command and save as PDF can be an option

    Thanks



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    Serkan Kaya
    Communication Systems Engineer
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  • 5.  RE: Export script into a visual preview outside of Genesys?

    Posted 9 days ago

    Hello Serkan,

    I was hoping for something where I would not have to open all 360 pages myself, but it is looking like the only option.

    Thanks!



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    Patrick Mahaffay
    Call Center Applications Support Specialist
    ------------------------------

    Original Message


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