Genesys Cloud - Main

Greetings All,

I'm trying to move the Inbound call flow, Prompt, TTS from lower to the production environment.
And I'm looking for the simplest and automated way to do the above process.

1. Is there a way to export selected user prompts from the lower/trial environment and import them into the production environment?
2. May I know another way to achieve the same except CSV bulk import?

Your valuable inputs are highly appreciated.
Thanks in advance.

#Ask Me Anything (AMA)​​
#ArchitectureandDesign

Check out CX as Code and see how you can move code from one environment to another.  You can find documentation here:  https://developer.genesys.cloud/api/rest/CX-as-Code/

Otherwise, you can use Archy and/or the CLI for promoting.

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Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com
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Original Message:
Sent: 08-10-2021 14:15
From: SURESHKUMAR MAHALINGAM
Subject: Export User Prompt

Greetings All,

I'm trying to move the Inbound call flow, Prompt, TTS from lower to the production environment.
And I'm looking for the simplest and automated way to do the above process.

1. Is there a way to export selected user prompts from the lower/trial environment and import them into the production environment?
2. May I know another way to achieve the same except CSV bulk import?

Your valuable inputs are highly appreciated.
Thanks in advance.

#Ask Me Anything (AMA)​​
#ArchitectureandDesign

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Warm Regards,
Sureshkumar.
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