Genesys Cloud - Main

Hi Team, 

Can someone tell me is there a way to export list of configured items on the Genesys Pure cloud platform such as People, Queues, Group etc
#PlatformAdministration
#Routing(ACD/IVR)
#SIP/VolP
#Telephony
#Community Videos (TAM, QA, etc.)

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Hariharasudan R
Infosys Limited
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Have you tried the cli and/or cx as code?

https://developer.genesys.cloud/devapps/cli
https://developer.genesys.cloud/devapps/cx-as-code/#export-resources

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Melissa Bailey
Genesys - Employees
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I totally agree.

Gc users list

gc routing queues list

gc groups list

Couldn't be easier and with the new format command, you can export CSV or JSON

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Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com
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Original Message:
Sent: 04-08-2022 17:34
From: Melissa Bailey
Subject: Exporting People , Queues from the Genesys Pure cloud

Have you tried the cli and/or cx as code?

https://developer.genesys.cloud/devapps/cli
https://developer.genesys.cloud/devapps/cx-as-code/#export-resources

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Melissa Bailey
Genesys - Employees
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This can be done with the various APIs, this is what we are doing. But it does seem an oversight that this can't be done from the UI by default.

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James Dunn
Pitney Bowes Inc.
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