Hi,
Genesys have recently updated the time off request tab in Workforce Management --> Scheduling and when I export someone's time off requests it exports dates as mm/dd/yyyy. Most countries use dd/mm/yyyy. Previously it did build the csv in such a way that excel would no to change the date to dd/mm/yyyy. Can this be looked at or is there any setting I've missed that allows me to change it so the date does come up as dd/mm/yyyy.
Thanks
James
#WFMConfiguration,BestPractices------------------------------
James Learmonth
NA
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