Same issue here. Looks like issue started Archy 2.34.0. Archy Version 2.33.1 still works ok. Hover over "i" info icon as seen below still shows 0 ms is valid so looks like a bug. As William said, .yaml was exported from Architect editor and on attempt to import with Archy 2.34.0, get exit code 99 with "Exception info: Cannot read properties of undefined (reading 'ms')"
I was able to get previous Archy version at https://sdk-cdn.mypurecloud.com/archy/2.33.1/archy-linux.zip which works for time being.
#Archy

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Adrian Torres
Voip Network Engineer
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Original Message:
Sent: 04-16-2025 11:17
From: William Valin
Subject: extensionDialingMaxDelay does not support 0 ms anymore
Hello, we had the following flow giving us the Archy error 99: Exception info: Cannot read properties of undefined (reading 'ms')
outboundCall: name: TestFlow description: "" division: "TEST_DIVISION" startUpRef: "/outboundCall/menus/menu[Main Menu_10]" defaultLanguage: fr-ca supportedLanguages: fr-ca: defaultLanguageSkill: noValue: true textToSpeech: defaultEngine: defaultVoice: true initialGreeting: tts: Bonjour. Ceci est un test. settingsOutboundCall: contactList: lit: name: TEST_ContactList wrapupCode: lit: name: Laisser un message settingsActionDefaults: playAudioOnSilence: timeout: lit: seconds: 40 detectSilence: timeout: lit: seconds: 40 callData: processingPrompt: lit: name: PromptSystem.processing collectInput: noEntryTimeout: lit: seconds: 5 dialByExtension: interDigitTimeout: lit: seconds: 6 transferToUser: connectTimeout: noValue: true transferToNumber: connectTimeout: noValue: true transferToGroup: connectTimeout: noValue: true transferToFlowSecure: connectTimeout: lit: seconds: 15 settingsErrorHandling: errorHandling: disconnect: none: true preHandlingAudio: tts: Une erreur s'est produite. Veuillez réessayer. settingsMenu: extensionDialingMaxDelay: lit: seconds: 1 listenForExtensionDialing: lit: true menuSelectionTimeout: lit: seconds: 10 repeatCount: lit: 3 settingsPrompts: ensureAudioInPrompts: false promptMediaToValidate: - mediaType: audio - mediaType: tts settingsSpeechRec: completeMatchTimeout: lit: ms: 100 incompleteMatchTimeout: lit: ms: 1500 maxSpeechLengthTimeout: lit: seconds: 20 minConfidenceLevel: lit: 50 asrCompanyDir: none asrEnabledOnFlow: true suppressRecording: true menus: - menu: name: Main Menu refId: Main Menu_10 settingsMenu: extensionDialingMaxDelay: lit: ms: 0 listenForExtensionDialing: noValue: true menuSelectionTimeout: lit: ms: 1 repeatCount: lit: 0 settingsSpeechRec: completeMatchTimeout: noValue: true incompleteMatchTimeout: noValue: true maxSpeechLengthTimeout: noValue: true minConfidenceLevel: noValue: true choices: - menuDisconnect: name: Disconnect refId: Disconnect_11 dtmf: digit_9 globalDtmf: false globalSpeechRecTerms: false defaultChildMenuRef: "./choices/menuDisconnect[Disconnect_11]"
After investigating the issue we found that extensionDialingMaxDelay cannot be set to 0. However this flow was directly exported from Genesys Cloud so the export is causing this issue. For now we set the extensionDialingMaxDelay to 1 ms and the menuSelectionTimeout to 2 ms.
We are using version 1.61.0 of the terraform provider.
Please keep us updated if this is looked into. Thank you!
#Archy
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William Valin
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