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  • 1.  Exteranal contacts

    Posted 12-05-2023 13:31
    No replies, thread closed.

    What is the difference between an "Identified" contact and a "Curated" contact?

    I cannot view contacts of type "Identified" in my external contact search engine


    #Unsure/Other

    ------------------------------
    Juan Ayala
    Promotora Kranon S.A. de C.V.
    ------------------------------


  • 2.  RE: Exteranal contacts

    Posted 12-07-2023 01:49
    No replies, thread closed.

    Hi Juan

    The following link has a table that covers these types of contacts

    https://help.mypurecloud.com/articles/contact-verification-overview/



    ------------------------------
    Vaun McCarthy
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    Original Message


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