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  • 1.  External Contacts

    Posted 09-27-2018 16:59
    No replies, thread closed.
    I am curious how everyone is using the External Contacts are you importing your entire CRM contacts into the platform?

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    Rachel Underhile
    Flinn Scientific
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  • 2.  RE: External Contacts

    Posted 09-28-2018 06:06
    No replies, thread closed.
    Hello Rachel,

    You can perform a bulk import of external contacts. You may check these links for more information.



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    Marie Grace Delos Santos
    Global Digital Team, Customer Success
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