Hello Jacquie,
I don't believe that we currently have different way to view call flows natively outside of Genesys Cloud. I was looking at the Product Ideas Lab and I didn't see any Ideas that fully matched what you were looking for. If you would like to to make an enhancement request for Genesys Cloud, Genesys encourages you to register your request through the Product Ideas Lab.
To Access the Product Ideas Lab and add your idea:
- Sign in to the Genesys Knowledge Network.
- On the Product Ideas Lab section, click Browse and Submit Ideas.
- From the Product Ideas Lab, click Add a Product Idea.
You can also view and vote for existing ideas.
Have you seen this post from a few years back? This was a 3rd party tool that a Community member was maintaining for some time. It might be what you're looking for.
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Jason Kleitz
Online Community Manager/Moderator
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