fingersfive | 2017-09-03 12:19:05 UTC | #1
Hi there
We are using your API to extract out call outcomes for contacts in a contact list (linked to a campaign) at the end of each day. However, the number of contact attempts made for each contact is not available in the extract. It must be recorded somewhere because we have set the maximum number of contact attempts. Is there a way to either add it to the contact list extract, or at least another source for this information?
Your help would be greatly appreciated. Tim
tim.smith | 2017-09-05 16:23:37 UTC | #2
See this answer here: https://developer.mypurecloud.com/forum/t/how-to-get-contacts-within-a-contactlist/391/14
system | 2017-10-06 16:32:44 UTC | #3
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